(https://pbs.twimg.com/media/GXzj0xuXEAA1l0q?format=jpg&name=900x900)
OMG! I feel your pain! I love when it responds, "To help me get you to the right person, please state what you're calling about", only to send me in circles.
thats me paying bills....
As a note, next time try saying, "Agent" instead. Less syllables. You're welcome! ;)
No promises that works, but will try lol