Elegoo Neptune 2D Repair

[JKnightandKARR]

Wait...the destruction was approved by management?!? 

lol no, putting it on there. no idea who did it.

I was going to say - WOW! I'm glad that it wasn't destroyed by management. If it was just vandalism, maybe you could print another one, with a bigger base and some screw holes, and actually screw it into the concrete with concrete wall anchors. Hopefully that will discourage vandals - is your store in a high crime area? Also, how long did the last one stay on the wall?

If you do print another one, show it to your manager, along with an explanation that screwing it into the wall might discourage the vandals. You should also ask for some kind of written thank you, or something for your portfolio (or for us here, if they might not like you building a portfolio.)

They saw it on there, I siliconed it to the box.

[JKnightandKARR]

@granz By any chance do/did you have the Neptune 2 ever connected directly via USB cable?? I am trying my Neptune 2 n 2D to my computers and keep getting Please connect printer error on the monitor section.  I am thinking it's either A)Bad USB cable or the slicing software itself.  Tried Neptune 2 on my Desktop, I know it has USB issues for an unknown reason, but same thing on my laptop n Neptune 2D.  Thought I'd ask.

[granz]

Yes, when I first got it, I connected it to my computer via a USB cable.

The most common trouble with those cables is that some are charge-only. The data lines do not run through the cable. What I think is inexcusable is that there is often no identifier that a cable is charge-only. Check your cable to make sure that it is a data-capable cable.

[JKnightandKARR]

Yes, when I first got it, I connected it to my computer via a USB cable.

The most common trouble with those cables is that some are charge-only. The data lines do not run through the cable. What I think is inexcusable is that there is often no identifier that a cable is charge-only. Check your cable to make sure that it is a data-capable cable.

That's ignorant.... try it with my printer cable i guess

[JKnightandKARR]

@granz I got my answer.... plugged cable from Arduino in, still nothing. It's the Ultimaker Cura software.... I tried Elegoo Cura and there it was, maybe there's a way to work around it??  IDK...

Edit: OR there's a setting that's just disabled keeping it from connecting........

[granz]

Hmmm, I have heard that Elegoo modified Cura, specifically for their printers. Maybe that has to do with their specific firmware for their printers - the Ultimaker version does not have the right "drivers" for the Elegoo printers.

[JKnightandKARR]

Hmmm, I have heard that Elegoo modified Cura, specifically for their printers. Maybe that has to do with their specific firmware for their printers - the Ultimaker version does not have the right "drivers" for the Elegoo printers.

Actually, it does... I found a setting, and once enabled, we went to insta-connect n control.

[granz]

Success - great! Glad to hear that you were able to figure it out.